An informal email

Greeting - Dear Jose

Introduction - How are you?

Body? - I want to talk with you about my exams in this year, i am better than last year, this tearm I started studying, because if i continue the same as the first term Im going to fail because i want to upper level

Conclusion - Thanks for your help

Closing - Bye my friend

P.S - Can i go tomorrow at your home?

Customer Complaints

Useful language
Llenguatge útil

TAKING A CALL
Trucant
(Name) speaking.
(Nom) parlant.
How can / many i help you?
Com puc / molts t'ajudo?

ASKING TO WAIT
DEMANAR QUE S'ESPERO
Hold the line, please.
Esperi, sisplau
Just a moment, please.
Un moment, sisplau

ASKING FOR PERSONAL DETAILS
DEMAMANT DADES PERSONALS
Can i have your name?
Digam el teu nom siusplau?
Can i have your address?
Digam la teva adresa?

ASKING FOR INFORMATION
Preguntar per informació
What seems to be the problem?
Que sembla ser el problema?

COMPLAINING
 Queixar-se
I'm afraid it doesn't work properly.
 Em sembla que no funciona correctament
i guess the product is faulty.
Suposo que el producte es defectuos
i'd like to change / return the item.
M'agradaría cambiar / Torneu l'objecte
I'd like to have a refund.
M'agradaría de tindre un reemborsament

APOLOGIZIN
Disculpar-se
I'm sorry to hear that.
Ho sento escoltar aixo
Sorry, but that's our return policy.
Ho sento, però això es la nostra polìtica de devolució 
Thank you for being so patient.
Gracies per la teva paciència

My flyer

Technical support

Problems: Internet connection

Check that cables are properly connected.
Check that IP or network are correct.
Maybe needs to be updated.
Restart the computer or Router.

Describing a gadget

It is used for calling friends, if you want you can put the case of all colors or personalize case, this object its portable, you can also playing games, watching vídeos on Youtube, talking with friends, you can meet people and more things, it's like a computer, but this object is portable.

This object have two cameras and a little flash to take good photos, you can edit also, it is tactil, materials of this object is plastic, glass and iron, you can protect the screen with screen protec, its a good object!!!!

Describing an object

+Richard: Hi grandma! i have a new toaster!
-Grandma: Really? And what is a toaster?
+Richard: Oh grandma... you don't know what a toaster is!
-Grandma: When i was young we didn't have toaster, Richard!
+Richard: Ok... I will try to describe one for you. It is rectangular, it has two holes to put the toast.
-Grandsma: What colour is it?
+Richard: my toaster is white but they're in many different colours: blue, grey,black...
-Grandma:  And why does it burn?
+Richard: It serves to toast slices of bread. A slice of bread subjected to the action of a toaster is called a toast.
-Grandma: What is it made of?
+Richard: It's made of plastic
-Grandma: And how does it work?
+Richard: Take a slice of bread and put it in the holes on top, and the electromagnetic slings make the slice of bread to make a toaster
-Grandma: Oh... Can I see it?
+Richard: Of course, grandma! Have a look!
Grandma: Wow, that's wonderful!

Computer Devices

Input





Webcam


Keyboard


TrackBall



Touchpad



Outpad

Plotter


Pendrive



Headset


Storage
Momery card



DVD